Havena makes one thing, for one person.
She is somewhere in her fifties or sixties. A couple of years ago her body changed, and she still doesn't have a name for what happened. Mornings are stiff. Getting up off the couch takes a moment. It's her shoulder one week and her lower back the next, and it's worse at night. She has been to doctors. The tests came back normal.
We started by listening
Before we sold anything, we read. Thousands of reviews, forum threads and comments from women describing exactly this, in their own words — not in the language of product pages.
Three things came up again and again.
The first was that the fear runs deeper than the pain. Over and over, women wrote that they thought they were losing their minds, or that something was seriously wrong and nobody would explain it. They weren't imagining it: joint and muscle discomfort is the most commonly reported symptom in midlife — more common than hot flashes — and a large share of women who bring it to a doctor leave without a structural diagnosis.
The second was that most of them had already worked out the answer for themselves, in two clumsy steps. Heat first — a pad tied to an outlet, a bean bag in the microwave — and then something to work the spot: a tennis ball, a roller, a thumb. One woman described dipping a metal scraper in a bowl of hot water. Nobody taught her that. She got there on her own.
The third was that the tools built for this were not built for her. Massage guns came up constantly, and almost always the same way: too heavy, too aggressive, more sore the next day. As one woman put it, too strong for a person over fifty.
What we decided not to make
Almost every device in this category is sold on how it changes the way a body looks. Sculpting, contouring, smoothing. We're not doing that.
Not because there's anything wrong with wanting it, but because it isn't what the women we listened to were asking for. They wanted to move without wincing. They wanted a normal morning. Several of them said the word relief and never once said the word cellulite.
So RelaxWave does both steps of what she was already doing, in one pass — warmth and movement together, cordless, in her own chair. It glides rather than strikes. The pressure comes from her hand, so she decides how firm it gets. And it comes with a guide, because a tool without instructions is a tool that ends up in a drawer.
Talk to us
We're a small operation, which means the person reading your email is close to the work. If something arrives damaged, if you can't work out how to use it on a particular spot, or if you simply want to send it back, write to us at havenastore.help@gmail.com and put your order number in the subject line.
We answer within one to two business days, Monday to Friday.